Sometimes plans change – we understand that. Here is what you can expect if you need to cancel.
- Free Cancellation up to 14 days prior to check-in.
- Cancellation between 13 and 8 days prior to check-in is eligible for a 50% refund.
- The reservation is nonrefundable within 7 days of check in.
- Free Cancellation within 24 hours of booking.
If the reservation was made via an Online Travel Agency (ex: Airbnb, Booking.com, VRBO, etc.), the cancellation policy on that platform will supersede the policies listed above.
We do not require a deposit for reservations. However, payment in full is due at the time the reservation is made. Should a cancellation be necessary after a reservation has been made, please see our Cancellation policy above.
Cleaning and Linen Fee
Unlike hotels who build cleaning and laundry fees into their nightly room rates, our cleaning and laundry fee are listed separately. The one-time fee for cleaning and laundry of $93.00 is applied to each reservation. What this means is that regardless of your length of stay, whether it be one night or 100 days, a one time cleaning/laundry fee of $93.00 will be applied to each reservation.
We do not have parking attached to our building. Most of our guests are able to utilize the available parking in our area to satisfy their needs. One benefit of being in an urban area is that there are many parking options, including metered street parking (which is free on Sundays and Federal Holidays), surface parking lots, and several public parking garages, including one directly across the street. For a comprehensive list of parking options, please visit the downtown Spokane parking map: https://downtownspokane.org/transportation/.
Pets are awesome, but they aren’t allowed in our apartments. However, if you have a service animal or an emotional support animal, please contact us and we will make reasonable efforts to accommodate your needs, as required by law.
Because of our convenient downtown Spokane location, guests can expect to hear typical noises of city life associated with being in the hub of an urban area. Because of this, we have provided white noise machines in all of our exterior bedrooms.
All of our apartments, as well as the common areas of our building, are non-smoking.
We provide free high speed WiFi to all of our guests. So whether working or playing, we’ve got you covered.