Sometimes plans change – we understand that. Here is what you can expect if you need to cancel.
- Free Cancellation up to 14 days prior to check-in.
- Cancellation between 13 and 8 days prior to check-in is eligible for a 50% refund.
- The reservation is nonrefundable within 7 days of check in.
- Free Cancellation within 24 hours of booking.
If the reservation was made via an online Travel Agency (ex: Airbnb, Booking.com, VRBO, etc.), the cancellation policy on that platform will supersede the policies listed above.
Unlike hotels who build cleaning fees into their nightly room rates, our cleaning fee is listed separately. The one-time cleaning fee of $93.00 is applied to each reservation. What this means is that regardless of your length of stay, whether it be one night or 100 days, a one time cleaning fee of $93.00 will be applied to each reservation.
We do not have parking attached to our building. Although some may be concerned finding parking in a downtown area, most of our guests are able to utilize the available parking in our area to satisfy their needs. One benefit of being in an urban area is that there are many parking options, including metered street parking (which is free on Sundays and Federal Holidays), surface parking lots, and several parking garages. For a comprehensive list of parking options, please visit the downtown Spokane parking map: https://downtownspokane.org/transportation/.
Pets are awesome, but they aren’t allowed in our apartments. However, if you have a service animal or an emotional support animal, please contact us and we will make reasonable efforts to accommodate your needs, as required by law.
Because of our convenient downtown Spokane location, guests can expect to hear typical noises of city life associated with being in the hub of an urban area.
All of our apartments, as well as the common areas of our building, are non-smoking.
We provide free high speed WiFi to all of our guests. So whether working or playing, we’ve got you covered.